| Address: | Buzz Retail India Private Limited registered address is DE-140/1 TAGORE GARDEN NEW DELHI West Delhi DL 110027 IN. | | Website: | www.flipkart.com/boat-airdopes-161-40-hours-playback-asap-charge-10mm-drivers-bluetooth-headset/p/itm8a7493150ae4a?pid=ACCG6DS7WDJHGWSH&lid=LSTACCG6DS7WDJHGWSH8IRY50&marketplace=FLIPKART&q=bot |
I'm onkar thorat I ordered boat airdopes on Dec 22 2023 of amount Rs.1199/-, it was delivered on Dec 24 2023, but at my hometown there is no one to received product at that time, so I gave otp and delivery man gave product to caretaker of apartment, when I take product on Dec 29 2023 and open it the packing of box is fine, but the inside box the Boat airdopes 161 is totally used and airdopes case is dirty as it used. At same day I try to return the product but the flipkart app giveing unknow error, then at midnight I called to customer support of flipkart and with the help of them I raised complaint and request for refund as I changed my mind after receiving damaged product to order an other headphones, but next day my refund request is rejected, again I raised refund request with the help of flipkart customer support again my request is rejected after uploading the proper photos as per rules and regulation, again I raised replacement request with the help of flipkart customer support and again on Jan 02 2024 my request is rejected, I contact again flipkart customer care they cut my call in the middle of conversation, I again request for call then I get calll, and they say your request is resolve by Jan 05 2024. I'm very disappointed to this as flipkart is not solving my issue as I pay whole amount for product and get damaged product and also disconnecting call in the middle of conversation.
I request you to look in this matter and resolve my issue as soon as possible, I'm attaching all my details and photos of damaged product for your reference.
Product Seller-:- Buzz Retail India Private Limited
Name :- Onkar Thorat
Mobile No:-[protected]
Email ID:[protected]@gmail.com
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