Flipkart — BoAt Rockerz 255F Pro with Fast Charging Bluetooth Headset

I had purchased 2 units of boAt Rockerz 255F Prowith Fast ChargingBluetooth Headset on 21st feb online on Flipkart and paid 2098 Rs On 22nd feb and my order ID is - OD[protected] . I received the order on 22nd feb and when I opened the box there was only one Unit and I immediately informed the flipkart customer care.I was asked to share the ID proof which I had already shared twice on [protected]@flipkart.com and yesterday I was told by flipkart customer care that they don't have access to that email and they never receive any email on [protected]@flikart.com.There is no coordination between flipkart and the seller .Everyday I am following up with customer care for my refund unfortunately there is no update and solution yet and everyday I am getting a new date for resolution and my issues are simply getting extended .Immediate actions need to be taken on Seller and flipkart both for this kind of fraud business .I have had a lot of mental pressure in tha last few days .
Expecting immediate justice for my issues.