[Resolved] Flipkart — bosch express wash 7kg fully automatic front load washing machine

sharmaum

Address:

Bangalore, India

I was supposed to get the delivery of the machine by 14th. I have been following up since then. But the customer care is just giving standard replay that we will get back to you. I had also received a message from them that they are trying to coordinate with seller omnitech retail (Which incidentally is flipcart company to bypass systems) and get me machine by 19th june 2020. But today is 29th and i have heard nothing from the, every time i raise a query they give 7 days time to resolve and close the previous query. I want to get get to flipcart ombudsman or file case in consumer court for deficiency in service and mental harassment. Btw there are no restrictions in my area due to covid and we are getting regular deliveries from other online vendors.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Aug 09, 2020

Flipkart Customer Care's response Hi, We're sorry about the cancellation of your order. We were trying to sort this out with the courier service provider. However, we see that the order was canceled by the seller. If you like, you can place a new order for the desired product and the seller will try and make sure that it reaches you on time and The seller has confirmed that a refund has been completed on 28 Jun 20. It would have reflected in your credit card by 28 Jun 20. We would like to thank you for your continued trust and understanding.