[Resolved] Flipkart — broke my phone touch screen by flipkart men | |||||
My name is rustam and my phone no is [protected] I have ordered a vivo v15 pro with order no od[protected] with exchange with my old vivo v5 plus phone. My phone touch screen cracked by flipkart person when exchange when i was not at home and my mother give the phone on a packed box to delivery man andhe open my old phone from pack box and he packed the same on box and decline the phone to exchange after he goes my mother take the box and keep it at almirah. After came to office at 04.30 pm i open the box and see that the phone screen touch has been cracked. My mother said the delivery man check the phone by beating on hands and said their is choona inside and packed it. The flipkart persin has broke my phone touch. I want to claim my phone in a good condition Take action against flipkart otherwise i will go to consumer court Was this information helpful? | |||||
Apr 29, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Mar 28, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Mar 28, 2019 Flipkart Customer Care's response Customer raised a complaint that wish master damage the exchange product while checking we interacted with the customer and escalate the issue to courier service provider and got update that product was already damage, informed the same thing to customer, hence closing the case complaint from our end
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