[Resolved]  Flipkart — Broken old product delivery of a medical equipment

I ordered Dr trust oximeter from flipkart for my grandfather who is living in village. But the product we received was of different company, old, broken, and un usable. It is very bad to see that how can someone do this with medical equipment, there can be life threatened patients waiting for the product. They delivered product in 3 days and now when i asked for it after one week. I want immediate response from the company for this and provide me proper assistance.
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Apr 17, 2022
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2022
Flipkart Customer Care's response
Hi, We are sorry for trouble caused with the order ID: OD[protected]. We'd like to let you know that the seller has processed the refund of Rs. 300 + 920 on March 11, 2022. It will reflect in the Pay Later section of flipkart wallet by March 14, 2022. Appreciate your understanding. Thank you.
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