[Resolved] Flipkart — Buckaroo shoes | |||||
I purchase buckaroo shoes from flipkart on[protected] in 30 days return policy.in that right shoes is looking fake so i raise return request on[protected]. On[protected] i received text that your return pickup is canceled and you want to keep product with you. I can't understand that without any conversation how can they cancel my return request. After that i go for my corporate training and come to[protected]. Once again i raise return request on[protected] and this time pick up person come to my address and told me that i will come to on 4 o'clock. On 4 o'clock i received text from flipkart that my pickup is canceled and there is no any reason. I call to customer care and they said that we pick up it before 7 o'clock and they will not aware of canceled pick up. On[protected] my 30 days return policy expire and i know after that flipkart says as usual "sir we can't help you now". I have same company shoes - same model from last 2 years and in that there is no issue. But frist time i purchase from online i received fake product. I think they will take advantage of reputed company's name. Was this information helpful? | |||||
Jul 30, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 26, 2017 Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.
Verified Support Jun 29, 2017 Flipkart Customer Care's response Informed cx that we had called Wish Master and he gave us confirmation that the product is used and Zipper is spoiled, cx said he has to use it to see the shoe quality, informed we wont be able to pick it up, Hence closing the case.
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