Flipkart — Buy back guaranteed

I purchased mobile in April 2022 with buy back guarantee. The time duration was from September to April 2023. After September I tried to purchase new mobile with buy back value. I was not able to get it for error and it never showed the amount what flipkart has promised me. I called them multiple times but every time they gave me deadlines. And it never get resolved so far. Completely fraud. E
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