[Resolved] Flipkart — cancellation of laptop without my knowledge. | |||||
I purchased my new laptop msi gv62 7rd on 7th on December on flipkart sale. The laptop I bought was at discounted price of 55k. But on 10th Dec they just cancelled my order without my knowledge and denying to give replacement order for the same. Now the price of laptop is 80k. Now they are asking me to purchase the laptop at higher price. It is forgery from flipkart and it is unethical and highly disappointing experience. I just need my laptop for which I paid money on 7th Dec. Order id OD[protected]. I don't want refund I may go for consumer court if they don't do replacement of the order. Was this information helpful? | |||||
Jan 15, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 12, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 15, 2017 Flipkart Customer Care's response Customer raised a complain for order cancellation. We interacted with the customer apologies for the cancellation and informed customer to place a fresh order and we'll provide the difference amount to customer. Customer placed a fresh order and difference amount provided to customer hence closing the complaint from our end.
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