[Resolved] Flipkart — Cancellation of order without any notification

jitendra451

from Basi, Rajasthan

Address:

Jaipur, Rajasthan, 303905

Sir/Maam
I have ordered lenova k 5 note on 5 Oct 2016 with order no. OD[protected] and payment was done by SBI debit card was to be deliverded on 10 oct 2016 as the tracking was displayed on my account on flipkat by the name JITENDRA as on 10 oct 2016 i got a message from flipkart that my order was cancelled and they have not given valid reason as the lenova mobile which i have ordered was in the festive offer 2 to 5 oct 2016 .Sir when you are giving services any where in country and in every part then why this thing occur and when i contacted customer care executive they told that your order has been cancelled due to EKART Logistics so sir i want to know then why you excepted my pin code no. and address at the time of order so sir now they are telling that you have to place new order of lenova k5 and that mobile price have been increased so sir resolve my
matter or i have to go to CONSUMER COURT and appeal there

thank you

jitendra kholia

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Dec 16, 2016

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Flipkart Customer Care's response Spoke with customer as he said that the FE should give a call before the delivery but didn't do that so apologies to customer regarding the issue and informed to him that we will look into it that such mishaps does not gets repeat again in future. And also informed to customer about the refund.

So closing the case.