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I have ordered Nothing ear(1) earphones on 19th Nov 2021 for my brother's birthday gift and I received the parel on 21st Nov 2021 and received an empty box. The main case of earbuds were missing from the box. As the delivery boy was not able to deliver the parcel at doorstep its been fault by Flipkart. Also the package was single taped and was not packed properly. I have already registered complaint 4 times but my complaint have been rejected every time telling the same reason as "the return request cannot be fulfilled by the seller as the courier service provider confirmed the delivery of the order with the product being intact". I received an empty box as I paid 6999 for the product and I got an empty box instead. This issue is like harrasment and mentally torcher.
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On 11 sep, 2022 at 12:10am I've placed a order but on 12 sep, 2022 at 5:31pm they cancelled my order without my concent and they gave a stupid reason that the order has been cancelled because the product got out of stock after I placed it... What kind of scam they are doing if the product was out of stock then why did they let me place it and they got to know this after more than 24 hours that the product is out of stock.. This isn't acceptable I've talked with their executive and he assured that they will take action let's see what action they will take against it and I've asked them to keep me informed about the same if they will not do anything needful I'm gonna complain about this in consumer court then let's see the justice...
I ordered a iphone 13 on the big billion day festival held from 22 September.As I am a plus member I ordered it on the very first day of the sale and my order was confirmed. The delivery date given to me was 28th of September 2022 but it didn't get delivered to me . I was tracking the order via delhivery app and it was showing that the seller has not given the product to the logistics team. I raised this concern with the Flipkart team multiple times and they said I need not worry as my product has already been shipped and it will definitely be delivered at a later date that was October 4. I waited till the given date but nothing happened. Thay said me to wait for the very next working day and definitely your product will be delivered at your doorstep. But when I woke up in the morning and checked i received a cancellation message saying that your order has been cancelled due to some unforeseen circumstances. I also requested them to provide me the product at the same price but they are not doing anything to help..please help me on this issue.
I ordered a Milton water bottle and a steel bird helmet in flipcart. Then they cancelled my product without my consent. When I called customer service, they did not tell me the exact reason for cancelling my product. And their communication is at a very low level. I think this failure on Flipcart's part falls under the Consumer Protection Act. For this reason, I am cancelling all future contact with flipcart.
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