Flipkart — Cancellation request and refund pending for more than 10 days

Order Id - OD[protected]
Product Name - NIKE Air Zoom Pegasus 38 "Made From Sport Running Shoes For Men
7, White
Seller: UNIVERSALPRODUCTSGROUP

I ordered this product on 12th June 2022 using flipkart axis bank credit card. Delivery was scheduled on or before 16th june 2022. But the product didn’t arrive on the day. Then I tried to check the tracking details. To my surprise the product was not even shipped till the delivery date. I needed that pair of shoes so I thought of waiting 1-2 days and checked it again after 2 days on 18th June 2022. The product was not shipped till 18th June 2022 so I cancelled l the product. The cancellation request was not approved and put on pending. I waited till 22nd June 2022 but still the cancellation request was showing as pending. I contacted the costumer support team. They promised to provide resolution on or before 25th June 2022. I waited still no resolution all I got was an extension of the resolution date from 25th to 27th June. I waited again but no resolution again. I contacted the costumer support again on today 28th June 2022 and the executive told me to wait further 48 hours. My cancellation request is still pending and so is the refund. Common flipkart ! This is not done ! How many days will I have to wait? Please help!
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