[Resolved]  Flipkart — cancellation/replacement of damaged wall clock, order no. od[protected]

Address:

New Delhi, Delhi, 110019

Dear sir/madam,

If not able to deliver by 19th oct., request please cancel the order.

I have ordered for 1 craft mansion analog watch. On 12.10.2017, one damaged wall clock was delivered to us. We have informed flipkart about the same.

On 16.10.2017, someone has come to my house to replace the damaged wall clock, but to my utter surprise, after seeing the brand of the clock, he has refused to replace the clock as the damaged clock supplied by you was of harsha make and the one brought by him is of craft mansion analog wall clock, which was ordered by me.

I have checked the invoice pasted on the card board box and found that the name of clock mentioned in it is also craft mansion analog wall clock.

At the time of delivery of the damaged clock, i was in office. When i came back, i was told by my wife that the clock delivered is a damaged one. I did not check its brand or anything else as it was a damaged clock.

The clock was ordered for gifting it to someone on the occasion of his house warming on 20th october at nagpur. Today i talked to your customer care person to whom i told that if the next replacement is given on or before 19th october, 2017, i can accept the same as the house warming ceremony is on 20th. We will leave for nagpur on 19th evening. Thereafter, nobody will be available at our house for 10 days and the gift item will not serve our purpose also.

Thanks & regards,

K sahadevan
Email: [protected]@gmail.com
Mob: [protected]