Flipkart — Cancelled my order_ order id OD[protected]

Hi,

I ordered one soft toy with order id of OD[protected] for my finace's birthday and the commitment date and max date for delivery was 23rd April, 2021. On 22nd April, 2021 when my order was not even shipped I raised my concern through many calls and then filed a complaint on Flipkart help portal (snapshot of complaint attached herewith)

After my initiatives, I received one message from flipkart that your order has cancelled due to out of stock. (copy of flipkart reply attached herewith)

Please consider my issue because I ordered this product for my fiance's birthday and birthday date is 23rd April, 2021. After engagement that was my first gift for her and lot of sentiments was attached. It hurt my sentiments and now I want a strict action against Flipkart and want a compensation for mental harrasment and hurting my sentiments.

Best Regards,
Sachin Jain
Contact No [protected]
+3 photos
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2021
Flipkart Customer Care's response
Hi,
Order ID: OD[protected]
We are sorry to let you know that your order for the product 'Tedstree 4 feet cream cute and soft most beautiful teddy - 117.21 cm' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 23 Apr 21 and it will be reflecting in your account on 05 May 21.
Payment refernce number: P2104231316583592884078
Your kind understanding is appreciated.
Apr 24, 2021
Updated by sachinjain138590
Please don't apologise. I don't need such type of apologize because I ordered this product for my fiance birthday and you hurt someone's sentiments therefore I don't accept your apology and want a strict action against you.
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