[Resolved]  Flipkart — cancelled my order when it is still available

These people are real cheaters. I faced this twice now. They have delivery charge even when you order large amount of bulk order, okay thats understood.

Top most Ridiculous thing is ...they cancelled one item from my bulk order and asked me to order that again which means I need to pay delivery charge again just for one item. They said because of some technical issues one of my order item is cancelled. So I ordered above 2000 and paid delivery charge and then due to their mistake or issues I need to pay delivery charge again when I reorder the same thing. Is this explainable to anyone?? Whats the meaning of bulk order then? Pathetic... I tried to talk to customer care almost 6-8 times now. sent emails but no solution yet. They loot customers on name of sale and then cancel the orders so that when we have vouchers (which we can use only once obviously) and if they cancel the order, its gone. You cant use vouchers again and again and money is just wasted. More than money I hate their answers because they dont care about customer's problems at all... The worst service I ever got from the online shopping portals.
Was this information helpful?
No (0)
Yes (0)
Aug 22, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46701
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information