[Resolved] Flipkart — Cancelled my order without my notice

Anuptha R

from Bengaluru, Karnataka

Address:

560058

I ordered few products from Flipcart selecting card on delivery. I received few paying with card and few they gave it to Ecom logistics and they don't have card acceptance and they cancelled my orders when I said I only pay by card. Now they are asking me to place the order again. The Ecom people spoke to me very rudely and in local language they also said, get lost we will reject your shipment before disconnecting the line

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Dec 27, 2016

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2016

Flipkart Customer Care's response Hello,
Greetings from Flipkart!
We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
Call us:
We're available 24 hours a day.
[protected]
Mail us:
[protected]@flipkart.com
Hope this helps !
Thanks for shopping with Flipkart.