[Resolved] Flipkart — cancelled product | |||
I had place an order with flipkart on 15-may-2018, which was expected to delivery on 26-may-2018. Which was rescheduled for 01-jun-2018 on 28-may-2018 by flipkart. The whole delivery schedule shown in my account is false. It show that customer had provided no response and on that ground they cancelled my product. But i had been contacted by flipkart delivery team only once on 31-may-2018, on that day i was not able to received my product. Then on 01-jun-2018 i was trying to contact their delivery team whole day and they didn't picked my calls and also not provided any response for whole day. As per my last telephonic conversation with their team on 01-jun-2018 in the evening around 5:30pm they told their office is closed, so i told them i will collect my product on 02-jun-2018, but in the morning i have received a mail that my product is cancelled on account of customer rejection. When i talk to flipkart executive they told they will not help me and i have to place order again at high price. When i asked them about to write a mail that i had not cancelled my product, they also rejected this request Was this information helpful? | |||
Jul 9, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 03, 2018 Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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