[Resolved] Flipkart — Cancelled product's amount(Rs 23028/-) not refunded

[Resolved] Flipkart — Cancelled product's amount(Rs 23028/-) not refunded

S sunil2050 from Ranchi, Jharkhand Jul 21, 2022 Jul 21, 2022 This thread was updated on Jul 21, 2022

On 15july 2022, i ordered a smartphone (Poco f4) from flipkart for Rs 23028. On the very next day i cancelled. And were told that my refund will be completed by 18th. On 18th, it was showing refund is completed on 20th july, 2022. Now its 21st and my refund is not received yet and in flipkart it was showing that the refund is completed on 20th july. When i called, they were saying to go to the bank. What should i do in bank when amount is not sent. I have net banking and it is showing. I have attached the statement alongwith. +2 photos Was this information helpful? No (0) Yes (0)
Jul 22, 2022 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Jul 21, 2022 Updated by sunil2050 After calling 5 times to customer care, they mailed me which is attached along with and asked me to go to the bank. Whats the role of bank here, i mean they received my money and now they simply have to refund it. Bank never stop from refunding the amount. Jul 21, 2022 Updated by sunil2050 As i said bank doesn't know what to do with the refund reference number. Therefore, bank clearly asked me to call to flipkart and asked to pay back the amount from same mode of transaction as i did. Then there will be no issue. Please help me, its a headache for me, i cant even handle this big amount.
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