[Resolved] Flipkart — Cancelled the product without informing Us

gajender Deshwal

from Sonipat, Haryana

Address:	121006
Website:	flipkart

I have ordered moto epower and showing available on app also but next day normally checking my order list, there i have seen that my moto epower order is cancelled . Same day called to CCE and she told me that i am very sorry and phone cancelled because retailer don't have stock for this mobile now. I asked that i need it so what should i do, she replied that order now you will get your phone. Again i placed a order and done payment also but this time I got a message just after 5 min that your order has been cancelled and refund will be credited in 2 business working days. This is really ridiculous that such a big brand is doing blunder . If you dont have stock show atleast out of stock and 2nd thing almost 9500 INR is blocked .
Phone Ordered on 4th oct'16 around 10:00 PM
2nd Time on 5th Oct'16 around 4:00 Pm

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Dec 5, 2016

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

Flipkart Customer Care's response Customer had placed bulk order hence order was cancelled and one mobile was delivered to customer. Same update given to customer.