Flipkart — Car jack (5 ton) not working

Address:144001

I received your product before 2-3 days . When i opened it there was oil in car jack box . I ignored that and today"s morning i used it to lift my car but it fails. One more thing i received email from your side one day before getting this product that "thanks for payment your product is delivered " .I didn't pay till that.
So kindly change this product or refund money.
Thank you
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Hello,

Greetings from Flipkart!

I understand your concern but regret to inform you that I’m unable to find the order Id. Please get back to us with these details -

Order ID -
E-mail ID used for placing the order -

Looking forward to your reply so that we can address your concern at the earliest.

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