[Resolved] Flipkart — Casio watch/ shipment i received do not have the product inside

Shashanksrm86

from Jaipur, Rajasthan

Address:	Bangalore, Karnataka, 560068
Website:	www.flipkart.com

I ordered a casio watch online on 12th may, 2017 and they promise me to deliver on 13th may, 2017 but due to their arguments they request to deliver it on next day but i have to go somewhere else so i scheduled it on 17th may, 2017. When i received the shipment i told the delivery boy that i am in doubt cause it was somewhat less in weight but he ensure me that product intact in the box and he cannot give open delivery. So i received the packet but when i opened it that was just full of box and garbage and product was missing. I called to flipkart and even mail within no time but now they are deny to send me the product or even refund. So kindly look into the matter asap.
Company :flipkart
Webmail:flipkart.com
Contact on: [protected]

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Jun 22, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

May 19, 2017

Updated by Shashanksrm86 How much time you will take to resolve it.resolve it asap

Verified Support

May 20, 2017

Flipkart Customer Care's response We are writing to you about your recent order for the Casio A955 Enticer Men Analog Watch - For Men We’d like to let you know that your request for a replacement of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to the customer with the product being intact. We are concerned and would like to understand the issues you are facing.

May 22, 2017

Updated by Shashanksrm86 This is not my fault.You people are creating an issue.So tell how far i have to go for this.But surely i will go till then my issue will not be resolved.Cause you people are giving a fake commitment if you cannot fulfill the requirement so why are you selling.