[Resolved]  Flipkart — Causing fraud and spreading lie. Took money and not delivered product. sends fake status messages

Address:

New Delhi, Delhi

Order number : OD[protected] Product : Moto-G2 Order date: 21/10/2014 Status: Shipment is returned I have ordered on 21/10/2014 above mentioned product. From 24/10/2014 got a status message that your product is out for delivery and will be delivered by 7 PM. From 24 to 28 all 5 days in the morning i got this message not the product. On 26/10/2014 called FLIPKART customer care informed him about the matter but the executive said that "they could not contact with courior company and have to wait untill 28/10/2014 ". Last night (29/10/2014 at 2 AM) i got a status update that "Your product could not be delivered and shipment is returned". On this matter i called again to flipkart saying that the delivery person did not showed up, but they said that the phone was unreachable (Which is a lie). Flipkart has cheated me and have done fraud as they have took 11749 rupees from me and kept in for 10 days with updated me with vague status messages and kept in dark for 10 days (including diwali).