[Resolved]  Flipkart — cheap tactics employed by flipkart

Hi,

I bought an acer predator helios 300 core i7 model on flipkart as part of the big billion sale. Order id : od[protected]. It was sold at 59, 990. I bought the same and was assured that it would be delivered by sep 28. Seeing there was no movement on the package from the warehouse i contacted flipkart and was told that it will arrive within oct 3.

Come oct 2, my order tracking shows that the shipment has been damaged and since it was the first time i noticed such a status i google'd the term and found a similar complaint for the exact same product. Here is the ordeal that the other customer went through.

https://www.consumercomplaints.in/flipkart-fraud-by-flipkart-and-retailnet-c1719...

Now what are the odds that both the products worth over 1 lac got damaged while shipping. Does flipkart really expect us to believe this bs?

I believe that flipkart oversold the product and to save face constructed this otherwise believable story. And conveniently for them the product is now out of stock.

Now i understand that errors can happen and you might have oversold it. But the right thing to do would have been to inform the customer, not try to deceive them just to save face.

I have lost all faith in flipkart and that probably was my last order.

You guys should probably compensate me for holding my money for so many days. I had to use my credit card :/

Regards,
Frustrated customer
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 18, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Oct 02, 2017
Updated by naveenb10
I found another customer who faced the same issue. Now that's three laptops that have shipment damaged ?

LOL @ Flipkart.

https://www.consumercomplaints.in/flipkart-flipkart-cancels-the-order-after-payment-made-c1719318
Verified Support
Oct 17, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46758
    Pending
    0
    Resolved
    25444
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information