Hi,
I bought an acer predator helios 300 core i7 model on flipkart as part of the big billion sale. Order id : od[protected]. It was sold at 59, 990. I bought the same and was assured that it would be delivered by sep 28. Seeing there was no movement on the package from the warehouse i contacted flipkart and was told that it will arrive within oct 3.
Come oct 2, my order tracking shows that the shipment has been damaged and since it was the first time i noticed such a status i google'd the term and found a similar complaint for the exact same product. Here is the ordeal that the other customer went through.
https://www.consumercomplaints.in/flipkart-fraud-by-flipkart-and-retailnet-c1719...⇄
Now what are the odds that both the products worth over 1 lac got damaged while shipping. Does flipkart really expect us to believe this bs?
I believe that flipkart oversold the product and to save face constructed this otherwise believable story. And conveniently for them the product is now out of stock.
Now i understand that errors can happen and you might have oversold it. But the right thing to do would have been to inform the customer, not try to deceive them just to save face.
I have lost all faith in flipkart and that probably was my last order.
You guys should probably compensate me for holding my money for so many days. I had to use my credit card :/
Regards,
Frustrated customer
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