[Resolved] Flipkart — cheaper mobile delivered

hm1990

from Mumbai, Maharashtra

Address:	Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout Bangalore Bangalore District Karnataka India - 560034
Website:	www.flipkart.com

The mobile I have ordered is Realme 3 Pro for 14298, and I received the courier with same name but after opening the courier I found diffrent mobile (Realme C2 cost of new is 7000)and item belongs to other customer.

I have already raise the complaint on[protected] to the team, the deadline for the resolutions is 16th June 2019, after this date they extended this to[protected] but still no update.

I have called Sr.Executive so many times but they denied me to answer and also treat me as everything as my fault.they behave me like they giving me a free mobile.

They fraud me and now harassing me to not giving me refund or any replacement.

+2 photos

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Jun 24, 2019

Complaint marked as Resolved

Thanks tram, I got a new replacement exactly what I have ordered for.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2019

Flipkart Customer Care's response Hi,
We are glad to inform you about your replacement of the product has been approved by the seller. We are happy to let you know that EKart has confirmed the pickup and delivery of the product from your address by 21st Jun 19. You can expect more updates once the item shipped. You can also check your order status here: http://fkrt.it/bqWLi~NN. The seller has shipped the replacement to you via the courier service provider and this will reach you by 09 Jun 19. You can also check your order status here: http://fkrt.it/bqWLi~NN Hope this helps.