[Resolved]  Flipkart — cheated by flipkart of rs-9549 no refund in my account

Address:	Gurgaon, Haryana, 122001
Website:	www.flipkart.com

Hi all,

Incident date -29th july 2017

As i already raised these issues multiple times. Complaint no-
In[protected] on flip kart.

My scenario is i ordered phone on flipkart using exchange service.

I already told *delivery boy* my phone is damaged screen but its perfectly
Working.

He said okay and* take money of rs-9549 from debit card using pos mahine
Instakart service pvt ltd.*

*ref no[protected].*

But* after payment was debited from my account *. He said your phone is
Damaged with in 2 minutes after debit money from my account. So, can't replace it but before debit he assured even he asked to
His contact person (Mr vikas

Addres:-a55/12 dlf phase1.

Ph. No-[protected]

) over the phone and delivery boy name is arvind (No-[protected])..

But after *transaction successfully both denied to giving me phone and
Money*

As by both statement they said your money will be back with in 2 working
Days as mr vikas updated the status but even i didn't received any
Notification of payment received till date.

*no refund in my account.*

*no acknowledgement.*

*no response.*

*worst service*

I feel very cheated as that's my first time shopping on flipkart with a
Worst experience and every time new person called me and asked me to tell whole story and after they said wait for tomorrow..