[Resolved]  Flipkart — Cheated on me by asking me to cancel my order

Address:Bangalore, Karnataka
Website:www.flipkart.com

I have placed order for Motorola X Play in 25th September and the amount 18, 499 had been debited from my account. They said the delivery will complete by 29th September. But till 29th September even the item is not confirmed. I have called customer care and told the issue. They asked me to cancel the order and the amount will be refunded immediately, so that I can reoder the mobile. Actually I am going out of town, so have ordered the mobile so early and didn't get it. But now after they have cancelled my order in 29th September, Till now I didn't get my refund and I am.wasting my time calling them. Again they are saying they will look into issue by tomorrow.
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Complaint marked as Resolved 
Verified Support
Sep 30, 2015
Flipkart Customer Care's response
Dear Brunda, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply
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