[Resolved] Flipkart — cheating and ignoring

Vramit

from Ambala, Haryana

Address:

Gurgaon, Haryana, 122002

I have a gift card having expiry 19 may.. So i ordered a pair of shoes of size 10.. But once i got it, they were big in size. So i raised a request to replace and mentioned size fit issue.. And also mad e a call in flipkart customer care to replace it size 9.. And they assured me you will definitely get the same.. But again they send the same size and again i called in customer care to send the 9 number size... But they told me that will refund your balance.. And i debated for the same that i dont want refund. So plz send me the shoes.. But they told no will initiate refund this time.. As far as they initiate fund in same gift card... It expired.. Now they are not entertaining me..

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Jun 28, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

Flipkart Customer Care's response We will revert on it.

Jun 01, 2018

Updated by Vramit They had contact with me and told will update you..and its been 3 days they dint come back..

Jun 16, 2018

Updated by Vramit Its been 7 days..even after given confirmation on mail..they aren't keeping on their words.

Don't know...is there any way that we can handle them..