[Resolved]  Flipkart — cheating indian consumers on purchase of mobiles

Address:401107
Website:www.flipkart.com

Sir,
I bought a gfive w1 mobile from flipkart with order id number od[protected] showing from thier app as 2.9 inches display, but when i received it, it was 2.4 inches display. After making the complaint i was replaced with the same identical piece. When i again complained and told them of it, they refused to refund my money, and gave dates regarding solving my complaint. They had given dates of 12th october 2017 and 16th october 2017, but no message or call was received by them.
Kindly do the needful.
Thanking you
(Mayur talreja)
Note : - i have all the recorded calls of thier executives.

Flipkart user id :- mahesh talreja
Flipkart mobile number :- [protected]
Was this information helpful?
No (0)
Yes (0)
Oct 21, 2017
Complaint marked as Resolved 
Respected Sir, Many happy returns of Diwali And Happy New Year . Hats off to indian Consumer Complaints Forum for providing justice to Indian Customers by getting them refunds from companies . Thanks to Flipkart.com for resolving my complaint at the earliest . Regards Mayur Talreja
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Oct 20, 2017
Flipkart Customer Care's response
Refund has been provided to customer hence closing the complaint from our end.
Complaint comments 

Comments

It’s been 25days delaying in delivery, , am waiting for my product delivery, , everyday you are promising a new date and not delivering, , your mentally harassing me, , how many I supposed to wait, ,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46703
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information