[Resolved]  Flipkart — Cheating With Flipkart First Subscription

Address:Hyderabad, Andhra Pradesh

I have subscribed for Flipkart First Subscription, as flipkart has said me that if i subscribe for it, they will give me some advantages for 1 Year from the Seller WS Retail. The advantages are:- 1) Early access to New arrival Product 2) Free One Day Delivery 3) Same Day delivery for Rs.70/- So i have ordered a product from WS Retail in Flipkart and at the time of checkout, they have shown me 1 Day Delivery option as free, And i have selected it. I have ordered on 30th December, 2014 and my promised delivery date is 31st December, 2014. But they have not delivered me the Phone on 31st. And said me my pincode was wrong. So they asked me for another pincode. and i have given them another pincode which is effective with my neighbour colony. Now again they have called me after one day and they said, The new pincode which i have given is wrong, and the old one which i have given itself is correct. And after scolding so many times they have delivered my Phone on 4th Day. Now i have ordered the another product, now at the checkout time they are not displaying one day delivery option. As i am a flipkart first subscriber, they should provide me one day delivery as free for 1 Year subscription period. But they are not at all displaying that option in my account. And i have called them regarding the same, they said me that as i am a flipkart first subscriber, i will have premium access for 1 year, they said me to order the product as usual with standard delivery option. And they asked me to call them back and tell the order id after ordering the product, so that they said my order will be delivered faster. So i have ordered and called them back, now they are saying that I will get the product normally only not on one Day. I will be treated as a regular customer in regular queue. is it fair? I have paid Rs.500/- for 1 year subscription and they are doing like this without giving the promised advantages. I want a perfect resolution for entire my account. And i want justice, either refund my amount of Rs.500/- or give me the advantages you have promised with the WS Retail Seller. Flipkart has become very Worst service.
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Complaint marked as Resolved 
Jan 06, 2015
Updated by Chaitanya Chowdary
My New order Number is :- OD[protected]
Verified Support
Jan 06, 2015
Flipkart Customer Care's response
Tried calling customer no response, sent email asking for alternate number or convenient time to speak about the Flipkart First in a day delivery is depends on the Product availability and pin code according to this will delivered the product to customer.
Complaint comments 

Comments

I just got a call which was missed by me, as i was on driving. But i have not received any mail or message regarding the alternate number.

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