Flipkart — Closure of Flipkart pay later account permanently

Address:

Inamatti plot mamani keri road saundatti

I have contacted flipkart customer service center several times but till now my issue has not been resolved. Also lodged complaint at flipkart but they do nothing. They simply say that it is taking time. You took time for about 10 days whereas u have promised to resolve this issue within 3 days.

I request you to kindly permanently close my Flipkart pay later account. When I see my credit score in CIBIL it is clearly showing that I took loan from IDFC First Bank in Rs 40000/- and this needs to be cleared immediately as it is effecting my credit score in CIBIL. So I have contacted IDFC First Bank to do so. They asked me to clear the dues of Rs 899/- if any and asked me to contact Flipkart Customer only for closing of flipkart pay later account following which they will clear the loan immediately.
But I don’t have any pending in my flipkart pay later account. So please close this pending dues is showing in CIBIL report as written off . So please kindly close the Flipkart pay later account permanently

Please resolve the issue as soon as possible and close this account in my credit score report.