[Resolved] Flipkart.com — Flipkart Fraud Company | |||||
Flipkart - Product Placed on wrong address and the not ready to solve the problem I have ordered Moto e3 powered from Flipkart on 18th of December, delivered address given is in Coimbatore and on 21st December product reached Chennai and it was out for delivery somewhere in Chennai address which is 550 - 600 km away from the given address same day I called customer care raised complaint regarding this but they refused my complaint saying that the delivery guy will deliver the product before 7 even if its 600km away!!! Same day I spoke to the delivery guy and understood that the address which is mentioned was wrong and even after that I have made couple of call back section to Flipkart customer care and they refused to take the complaint till the delivery guy updated the status around 7.30pm. Then they accepted the issue and told me they will deliver the product within 24-48 hours but after four days on 25th Dec they told me that I have to cancel the product and reorder the product. Once the issue was published in social media they asked me to wait for another 48 hours and they told me that they have placed the order once again with the proper address and asked me wait till the product reached Coimbatore same day I got a message saying that the product was cancelled due to wrong pin code and asked me reorder the product with correct pin code Mistakes 1. Wrong address delivery. 2. Around 3pm they said they will deliver the product for sure from Chennai to Coimbatore before 7 (senseless ) Even if they decide to take a flight they can't do it 3. Refused to take complaints before the mistake happens (they will wait till the end and say we are so sorry for the inconvenience) everybody just said this in same tone๐๐๐ 4. And not Ready to solve the problem (not only for this issue for everything they will say we are sorry that all for that only customer care) 5. According to Flipkart 641002 is not an Coimbatore pin code it's Chennai pin code Was this information helpful? | |||||
Feb 18, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jan 10, 2017 Flipkart Customer Care's response Issue already addressed and closed from our end. Hence, closing the case.
| |||||
Add a Comment | |||||
55%
Complaints
46547
Pending
0
Resolved
25436
View all 46547 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment