Flipkart.com — Misselling-Cheating-Fraud

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New Delhi, Delhi

Hi, Order ID - OD[protected]I have bought the citizen analog watch yesterday i.e. 24th March only, got it delivered today 25th March in a day with extra payment of Rs.90/- at 3PM, Flipkart has done the misselling, fraud. If you can see the specification there is mention 2 Year Manufacturing Warranty, 2 Year Extended Warranty by Fadka, but i got only 1 year limited warranty card with the box, and also box was found opened and there was so many dust on box. I have purchased more than 2 lakh with flipkart but now this is worst situation feeling very bad. I had word with customer care executive, waiting call from flipkart with in 24 hrs. Kindly help on the same..!! Below attached email conversation with flipkart customer care team..!! Urgent Attention: Order ID - OD[protected] [Incident:[protected]]‏Mohit Rajput 16:12PM To: [protected]@flipkart.com Dear Preetham Praneeth, Order ID - OD[protected]I waited another day, no such response given to me !! Worst experience ever expected from Flipkart! Should i have to wait another day??I have no option but to raise the complaint in the consumer court for the same !!MohitFrom: [protected]@flipkart.comTo: mohit.[protected]@hotmail.comDate: Thu, 27 Mar 2014 16:36:24 +0530Subject: Order ID - OD[protected] [Incident:[protected]] Hi Mohit, Order ID: OD[protected]We certainly understand your concern and offer our sincere apologies for the inconvenience caused.We have already informed this to the concerned team and will get in touch with you in the next 24 hours with an exact update and assist you further.You have our assurance that we will have your issue resolved in the best possible way.We request your kind patience in this regard. Did I solve your problem? Please click here to let me know.Please write back to us should you have any other questions or need further assistance.Regards, Preetham PraneethCustomer Support Incident History Customer By Email (Mohit Rajput)27/03/2014 04.25 PM May i have your attention please? Customer By Email (Mohit Rajput)25/03/2014 04.15 PM Hi, Order ID - OD[protected]I have bought the citizen analog watch yesterday i.e. 24th March only, got it delivered today 25th March in a day with extra payment of Rs.90/- at 3PM, Flipkart has done the misselling, fraud. If you can see the specification there is mention 2 Year Manufacturing Warranty, 2 Year Extended Warranty by Fadka, but i got only 1 year limited warranty card with the box, and also box was found opened and there was so many dust on box. I have purchased more than 2 lakh with flipkart but now this is worst situation feeling very bad. I had word with customer care executive, waiting call from flipkart with in 24 hrs. waiting for positive and prompt action otherwise i will have to look after necessary action..!!Thanks, Mohit KumarMobile- [protected]Email- mohit.[protected]@hotmail.com Auto-Response25/03/2014 04.15 PM Dear Customer, <br /><br />This email is for your reference only. You do not need to reply to this mail.<br /><br />We will get back to you at the earliest.<br /><br />Customer Support<br />www.flipkart.com<br /> [---001:001507:20245---]