[Resolved]  Flipkart.com — Missing

Address:New Delhi, Delhi

Hi All, To share my experience with all you guys, pathetic customer support, no responsible person who can resolve customer problems, every executive will tell you to wait for another 4-5 days and no one turns back... My Excat concern which is happen with flipkart i had order a product from flipkart My order no is OD[protected] and i had order a product moto g 3rd gen from my 1st sallery bt they people given me empty box and when i try to flipkart every excutive pickup my call bt they spoke with me very rudley and says that wait for this date and i suppose to get the delivery bt at the time when i recive the new product and returning the old product box and charger they had return back my product and fe update the status that cx already have the prodcut andafter that my request got canel till i havent recive the cofermation and also when i spoke with her senior team they person told me that replacement or refund nt possibal at the time im very harrased rt now we doesnt have any infrmm or what will i have to do kinldy i[censored]r not able to provide me the prodcut so y u people giveing me dates that u will get resuoltion...
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Complaint marked as Resolved 
Verified Support
Aug 14, 2015
Flipkart Customer Care's response
Dear Dipanshu, Greeting from Flipkart Order number : OD[protected] We tried calling you but there was no response. Hence we request you to provide the alternate number or specific time for the assistance. Thank you for shopping with Flipkart.com
Complaint comments 

Comments

Hi All,
I wish to share my experience with u all for shopping on flipkart. I received my honor 4 X phone without earphone. This phone has been gifted to me actually. We chose urgent delivery so they charged Rs90 as a shipping charge however earphone missed. We can't trust on its service. It shows somewhere something is happening like seal is being opened in between packing to delivery or something else.
My order no was OD[protected].
Ordered made and received one month ago on 9 july but Why i am complaining now because i am gonna buy something again but I have to think before making my decision to buy from here. If they will repeat again then who will be responsible.
please ignor my compalint i dont want replacemnet or the refund becuzz rt now im in out of station so onse we came in my address i will call u again

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