[Resolved] Flipkart.com — Not refunding the amount of the damaged products | |||||
I booked a MOTO x play vide the FLIPKART.com vide order id D[protected] Dt 18/09/2015 and received the said item on Dt.26/09/2015 but the said product was damaged and they reversed back the item as per the return policy and delivered a new product of he same but the same product was also manufacturing defect and I initiated for refund for the said as per the policy of the company within one month from the received of the product. They also accept the product defect and a refund was initiated for it vide return id no.36970163. It was initiated on Nov 22/11/2015 and today is 15/12/2015 not initiative for refund of the product has been taken till date. The said product was couriered by my self to the Bangluru Ware House instead of the Chennai Ware house cause that time it was flooded. Now the Bangluru Ware house refuses the product to received and the product is return back and since then I am contacting to their customer care number which is also not responding any thing.I want my money and the courier charges i paid against it Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Dec 16, 2015 Flipkart Customer Care's response Spoke to customer, he states that shipped the product to Chennai WH and they refused to accept the product and it still is held with the courier team. Escalated the case to concern team to sort it out on high priority.
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The worst online shopping i had seen till date . Not responding the customer whatever happened to them
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