Flipkart.com — Order not delivered

Address:

Jaipur, Rajasthan

I ordered one earphones on Flipkart.com on 8 July 2014. According to the order and detail mentioned on their website, my order should deliver by 11 July 2014. I got one message that your order is out for delivery and will be delivered by today 7 PM. Today is 15 July 2014. I haven't received my order yet. I had chat and call with Flipkart customer support service. Everyday they told me it will be delivered by today evening for sure. Worst part was, i never received any call or message through their logistics about the order. If check in my account on their website, it still shows "Out for Delivery". This is not the first time that happened to me. Before that I ordered one shorts and they didn't the same thing.