Flipkart — Complaining about fake product and issue not resolving as it's been more than 40 days

I received fake product, when i put for replacement pick guy didn't take the item and whenever i reached out to Flipkart customer, they are informing me issue will be resolved soon but it's not yet resloved as it's been more than 40days.
Order ID - OD[protected]

Kindly make note of my complaint and provide the solution.

Ph no. [protected]
Name: Harish Guthikonda
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Flipkart customer support has been notified about the posted complaint.
Nov 11, 2020
Updated by [email protected]
Hi Team, I have not received any updates from flipkart regarding this fake item issue. Kindly help me in resloving this issue.
Order id: OD[protected]
Complaint comments 

Comments

Hi sir/madam,
As i informed about the above fake item issue, there is no action taken from flipkart end. Kindly help me in resolving the issue.

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