[Resolved]  Flipkart — complaining about my refund amount

Address:110031
Website:www.flipkart.com

I had ordered a poco f1 mobile on 29 nov 2018 but due to some reason i cancelled the product the next day (30 october 2018) when i order.
Flipkart return process completes on 6 nov 2018 but till now my refund amount isn't reflected in my bank account. I called flipkart so many times but they said that there is a problem from your bank side.
I checked with my bank and also gave my refund id to bank for knowing the status but bank said that there is no any status regarding this refund id. I complaint against my refund on flipkart complaint page but no action taken till now against it, even flipkart team said that we need a confirmation mail from your bank side that they didn't receive any refund against it.
I don't know flipkart team said that they need a confirmation mail. Tell me how any bank or govt employee suppose to send an email to customer.

I am very much disappointed with flipkart. Its being already more than a month but my refund is not in my account.

I request you consumer forum team please take a strict action against my complaint.

Flipkart is such a fraud they just know how to take money from consumers.
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Jan 14, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2018
Flipkart Customer Care's response
We will revert on it.
Dec 07, 2018
Updated by Lakshita Gupta
I didn't get any satisfactory reply from flipkart team. Even flipkart team don't want to listen customers. You people just saying me that there will be a problem from your bank. Please tell me the problem that shown from bank side.
Complaint comments 

Comments

Still i am not getting any satisfactory response from flipkart side. Very poor service.

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