[Resolved]  Flipkart — Complaint against faulty product delivered

Address:Hyderabad, Andhra Pradesh, 500068
Website:Flipkart.com

Actually i buy an asus zenfone 2 64gb mobile on big billion day slae by exchanging my htc 820 desire but they delivered faulty mobile for me when i kept return they just give money for what i pay and my mobile is not given and for that mobile they only given 4500 in flipkart wallet only but i ask to replace my mobile they didnt respond correctly and saying they doesn't have those mobiles but i lose big billion day deal and my old phone and i dont but new mobile other than flipkart please ensure my problem and please replace my mobile or else give my old phone back
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Nov 26, 2016
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2016
Flipkart Customer Care's response
As per policy we cant give old phone.. we have refunded both amount to customer as stock not available we have only option for refund.
Same update given by customer.
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