| Address: Kp Road Dibrugarh Assam |
Subject: Complaint Regarding Defective Coffee Table
I am writing to formally lodge a complaint regarding an order I placed on May 16, 2024, for a coffee table from the brand Allie Woods Nia Sheesham (Order ID: OD[protected]. The table was initially delivered on May 31, 2024. Unfortunately, I had to request a replacement due to cracks in the product. The replacement table was delivered on June 20, 2024, but within just five days, the same issue reoccurred, and the table now has multiple cracks.As of today, July 17, 2024, the coffee table is in a worse condition, displaying numerous cracks, which is unacceptable for a new product. According to Flipkart's policy, while there is no return option, the product is covered by a 6-month warranty from the manufacturer. Despite numerous attempts to contact the manufacturer via calls and WhatsApp messages, I have not received any serious action regarding the replacement, installation, or repair of the defective product.I am extremely disappointed with the quality of the product and the lack of response from both Flipkart and the manufacturer. I request that immediate action be taken to resolve this issue. I expect either a prompt replacement of the defective coffee table or a full refund.Please address this matter urgently and provide a resolution at the earliest convenience. I look forward to your prompt response.Thank you for your attention to this matter.
Was this information helpful? | 
Post your Comment