[Resolved]  Flipkart — Complaint _Urgent attention required_Order IDOD[protected]

It is really been very unpleasant experience and I am going to escalate this issue to the senior top management and let them know what exactly is going on and how flipkart customers are suffering.

I am really disappointed and frustrated after buying this phone from flipkart. First of all, phone is defected and neither getting charged and not even getting switched on. On top of it, I raised a return request on 11-Jun-21 but as per the details technican was supposed to visit my place on 15-Jun but nobody turned up and then new date appeared that he will visit on 23-Jun-21. I have been waiting for him but just noticed today that my return request was rejected stating my issue resolved which is completely wrong. Nobody ever called or visited my place to check the phone and it is still not working at all.

My return request was deliberately cancelled by your technican without any resolution of issue which is really unprofessional and unethical. I am not going to tolerate this nonsense at all and my phone needs to be replaced immediately as I need the phone for my daily office calls and have been struggling a lot without phone.

Everything is wrong from flipkart side but still I am suffering due to your process, procedures or your bad staff.

Somebody need to look into this issue on priority and get my phone replaced else I m doing to escalate this issue to senior top management of flipkart...they should know the reality what exactly happening down the line and how badly customers are being treated. It is really unacceptable and strict action must be taken again such bad technican.

Deepak Miglani
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