[Resolved]  Flipkart — complaints about vivo z1x mobile

Address:

chennai, Chennai, Tamil Nadu, 600021

I have ordered vivo z1x mobile in filpkart on 30sep 2019 and i have received phone on 09th oct 2019. When i opened the box the phone was fully dirty and sim lot not working, having battery issue. At the same day i have informed to flipkart they not take any action for this, still phone not working.
Also i informed to customer support they not give response and no one look it this issue.

I have escalated this issue in first day of received the product. I have called around 45 calls in flipkart cuatomer support for this issue but no one resolve this issue and they said we have escalated this issue in concern team. But no action take.

Order id - od[protected]
Model - vivo z1x fusion blue
Phone number -[protected]

Please help on this issue.