[Resolved]  Flipkart — complaints for my oder id OD[protected]

Address:

Surat, Gujarat

well i had odered Moto G (2nd Gen) from flipkart on 27 April, 2015 11:29 AM on address PINKESH K PATEL [protected] At post - Ena dhamdod Tall- palsana Near Bardoli Surat Bardoli, Gujarat - 394601 they placed the oder and shipped aswell. but they called me on 1st may friday at 3:21 pm from (+91 [protected]) and told me that they cant deliver that product to given address and they ask me to give some alternate address nearby where they can send me the same product., so they said they will arrange me a call back in one hour. so i can give them another address but i dint get any call back from flipkart..and they automatically cancelled my oder without asking me and now they wants me to do fresh oder on same product where i have to pay extra money.. and the product i odered at first place was in offer from SBI where i get some cash back.. i ask them to help me but they not helping.. so please kindly help or take some action against flipkart.. thank you PINKESH PATEL