[Resolved]  Flipkart — Condition of the book delivered

Address:	110022
Website:	Flipkart.com

Received cash on delivery a novel - "The Gift" on 6th March '16 well before the expected date.
Courier AWB no. :[protected]
Order id : OD[protected]
Expected new a book in good condition but was disappointed and lost faith when I opened the seal to reveal its poor condition, it was now clearly visible that what I received was a second hand novel ! Spine marks at the binding side of the book is a distinct indication of the same ! Fold marks on its back cover were not unnoticed.
I had to gift it anyway to my friend whose birthday was round the corner at that time. I was shocked when I learnt from my friend that a few pages were also missing in the book adding a cherry on top of the well served cake!
It has been very embarrassing and disappointing situation your reputed company put me in. I request an immediate compensation to my loss and exchange the book for a genuinely new one.
Waiting for a quick response !
Attached is the picture of condition of the book when received.