Flipkart — Contacting Consumer Forum since

Address:

Lucknow, Uttar Pradesh

There is a Flipkart Students scheme running for the students. I am a student at NIT Allahabad, so I have applied for it. I got a mail saying "Hi, Your details have been received by us. Our team shall verify your details and communicate via an email the status of your membership within 3 business days. Thank you for registering" Three days past, No reply. I mailed [protected]@flipkart.com but they did not respond. Then I mailed customer-care and was asked to wait for 24 hours. I waited but still no reply. I again mailed the customer care, then they told me to wait 1-2 business days. It was 6 days already. I mailed the customer care again that I am tired of waiting. I got a reply, "Hi Dhruv, I apologize for the delay in responding to your concern.I would like to inform that our concern team will working on your issue with high priority. We have already re-notified the concern team to update your issue. I understand how disappointed you are as you have not get any update from the concern team as of now and even I would have felt the same if I was in your place. I request your kind cooperation and patience in this regard." This was the final time, I decided to wait another day, but still no good. They are only fooling us. The scheme gets over on 15th July, and they are waiting for the scheme to get over. This is very bad marketing. When they say 3 business days, they should mean it. It has been 7 business days and yet no reply. Pathethic Flipkart!! Flipkart Complaints: [Incident:[protected]], [Incident:[protected]]