[Resolved]  Flipkart — couldn't use my gift card

Address:121007
Website:Flipkart

A gift card was provided to me by my company and i added the amount to my wallet. On 26.07.2018, i ordered one 1tb hard disk and tried to pay the amount via my wallet balance. But, nowhere the wallet amount was getting reflected.
I contacted the customer care and they told that balance is available as per our records and why you are not able to use it.. We will forward the complaint to higher level.
But no solution was provided till 31.07.2018.

Today, i. E 02.08.2018 they simply told that your card has expired and you will not be able to use it.
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Sep 6, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2018
Flipkart Customer Care's response
We will revert on it.
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