[Resolved]  Flipkart — Customer care assured me for order cancellation and refund.

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My Name is Pintoo Kumar registered mobile no is [protected] order I’d OD[protected] just look my transaction with Flipkart...But this time I really shocked I regularly buy/exchange my using mobile with new one from Flipkart..

Recently I exchanged my oppo F9 to with Oppo A54 and I was really shocked with the worst rear and front camera of OPPO A54 and within a hour I requested for cancellation and refund so that I can go for other option. So I got confirmation that product will get returned and amount will get credited into source account I have voice recording also if you want..Now today I got a call from Flipkart saying product can’t be returned or it will get replaced with the same product.

Please requesting you to kindly look into this on priority and do the needful.I will be highly obliged for the same