Flipkart Customer Service — new redmi 5a heating issues

Address:	Dhanbad, Jharkhand, 826001
Website:	Flipkart.com

Hi have bought redme 5a and received it today on 6th may 18. After i started the phone and dine with the basic settings and put my phone in charging. However after 10 min phone started heating and my even able to keep the phone in ears as heating too much. I call flipkart to inform about thus, i spoke with four agents and their senior as well but they are of no help they don't care. The phone that i have received an hour before they are asking me to troubleshoot and check for 48 hours, is this a joke. I won't expect any issues in a new phone atleast. That's your company's fault so why will i pay for it. They are saying it's the sellers rule so we can't help. It's just ridiculous. I will never ever order from flipkart nor will let any of my family members or friends to order from flipkart. It has the worst customer service. Mi should take their process back from them they don't deserve it. I want my phone to be replaced.