[Resolved] Flipkart — customer service of flipkart not resolving

[Resolved] Flipkart — customer service of flipkart not resolving

N Narsimha Rao Madupu from Hyderabad, Telangana

Team, flipkart is not at all customer friendly, today i have received a call and customer service executive is bothered only about their seller but not the loss happened to me. My item was about to deliver on 26th oct and i have not received the item till ist fortnight of november and now they are not even ready to give the compensation, mistake is completely bon their side and they just not bothered to resolve the issue. Customer care executive are trained only to copy paste the templates given to them. They are not bothered about the concern of the customer and loss happened to the customer. Very very disappointed with flipkart for the first time. Was this information helpful? No (0) Yes (0)
Dec 25, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 22, 2018 Flipkart Customer Care's response We will revert on it. Dec 04, 2018 Updated by Narsimha Rao Madupu On 22nd Nov Flipkart has reverted that they will get back to us still they have not reverted. IS THE WAY OF GIVING RESPONSE TO THEIR CUSTOMERS. AS I SAID EARLIER THEY ARE NOT BOTHERED ABOUT THE PROBLEMS OF THE CUSTOMER THEY JUST WANT THEIR BUSINESS TO Happen... VERY BAD Dec 26, 2018 Updated by Narsimha Rao Madupu It has been almost one month from the date of lodging the complaint. Flipkart is always giving reply that they will revert, but they have neither reverted not credited the promised amount to the flipkart a/c.
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