[Resolved] Flipkart — Customer support teammate keep ending the clan

Rayyansajid

Mar 15, 2022

Address:

Bhopal

Today I ordered RGB muse unfortunately the mouse key does not work hence Flipkart unfortunately does not show return button on the. Product only option given is to request a call back

When doing so for 8th time agents gives missed calls or when answered the call they keep on silent or mute or some of agent answered the call provided greeting after some while ending the call

From my end there is no issue with the phone using iPhone 13 network work perfectly fine no issue at all

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Apr 17, 2022

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Mar 15, 2022

Updated by Rayyansajid One of the bad customer support Flipkart is sick won’t be using anymore

Verified Support

Mar 17, 2022

Flipkart Customer Care's response Hi, Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that Rs. 299 on March 16, 2022, and this will reflect in your bank account by March 17, 2022. Request you to note down the bank reference numbers:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Appreciate your understanding. Thank you.