[Resolved]  Flipkart — damage mobile phone replacement

Address:845426
Website:Flipkart

I ordered two mi note 5 pro from flipkart on 18th and 19th july. One phone is working good while other phone display not working properly on its first day use. I requested flipkart for replacement within 10 days. They told me that a technician will come to your place and solve the issue. The technician have only two solutions, one is reset the phone and one is update your phone. I tried both option but issue was not resolved. Now flipkart is telling that your issue was resolved by our technician and we won't replace your product. I again called to customer care but he is telling that we won't replace your product and please go to the service centre.
Order od[protected]
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Sep 6, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2018
Flipkart Customer Care's response
We will revert on it.
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