[Resolved] Flipkart — Damaged mobile handset provided by flipkart

rkurade

Address:

Thane, Maharashtra

Dear sir/madam,
I recently purchased a cell phone online through flipkart (Model: samsung galaxy s3 neo) on 2nd june 2015 (Oder id: od[protected], that piece turned out to be a defective one & then i returned it on 22nd june 2015 and got a new one.
However after using this replaced new handset for a few days this again got hanged and has become not usable. I logged a second complaint with flipkart on 13th july 2015 and i am continuously chasing them for refunding my money but it seems my requests are falling to deaf ears.
Kindly help me in this case to get my money refunded asap.
Regards,
Richa kurade

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Complaint marked as Resolved

Verified Support

Jul 14, 2015

Flipkart Customer Care's response Customer has come back post 30-day period and we had also provided replacement once and she now comes back with the same concern. So informed her to get help from the service center and closing the complaint.